Lack of clarity around the plan
There is no singular, shared expression of the plan and who’s doing what. Marketing feels like a series of loosely connected projects with little continuity.
There is no singular, shared expression of the plan and who’s doing what. Marketing feels like a series of loosely connected projects with little continuity.
Projects are inadequately defined. Rework is common, and surprises are par for the course. Key resources are spread thin.
Team members work out of their email. Details fall through the cracks. Status meetings perpetuate more meetings. Team morale suffers.
Every project is built from scratch. There's no “institutional memory” because there is no documentation for how things get done.
Deadlines seem to come out of nowhere. Production resources are over-scheduled. Competing priorities skirmish for attention.
Projects drive the conversation. There is little to no focus on audience-specific campaigns informed by strategy and goals.
Whiteboards, sticky notes, spreadsheets, and project management tools fall short of aligning key marketing functions and resources.
Key knowledge walks out the door, disrupting deliverables and timelines. Orientation for new team members is laborious.